PEMA Director Randy Padfield said in a news conference that officals sent out a statewide alert out of an "abundance of caution" after issues were noted with some 911 calls getting through on Friday.

Officials said some emergency calls aren't being properly routed while others lack important data, such as locations and callback numbers.

Arlington County's 911 call center uses AI to handle non-emergency calls, reducing dispatcher workload by 16,000 calls in the first quarter compared to last year.

Minnetonka police will soon begin sending drones first to some 911 calls to gauge the situations faster and, in some minor cases, determine whether human officers are still needed. “By deploying ...

Pennsylvania Emergency Management Agency initiated an emergency alert on Friday, stating “Pennsylvania is experiencing a ...

A woman visiting from Wisconsin says she saw jet skiers in distress and called 911: "From the minute I got on the phone, it was this standoffish conversation." ...

Pennsylvania's emergency broadcast system issued an alert Friday afternoon that 911 is experiencing widespread problems.

Following a 911 call from a juvenile, troopers with Kentucky State Police "rescued victims of a domestic violence situation ...