A Texas couple on a Florida vacation turned to Action 9 after they dealt with what they describe as a car rental nightmare.

Our NBC CT Responds team shared a warning last month after a local woman was denied a rental car in Florida despite having a legal license. After our story aired, we heard from four other ...

Wendy Allshouse flew to Florida to visit her father but had to find a ride to get to his house after her rental car reservation was denied. “They asked me for my driver’s license. I gave that ...

A Central Florida's car rental company is under scrutiny after a U.K. tourist, and others raised concerns about unexpected charges and withheld deposits.

A Charlotte rented a car before flying to Florida but when she got to the counter to pick it up, she says the company tacked on a fee she wasn’t expecting.

Action 9 has also reported on other consumer complaints about rental home issues and leases in recent years. They are the same type of complaints Community Legal Services of Mid-Florida has received.

Shantelle Breeze was worried about renting a car on a holiday but thought it would be okay. That wasn't the case and the company wasn't quick to refund her money.

Residents of Long Beach College Estates say one rental property in the neighborhood has become a nuisance, with multiple parties and a recent shooting.