The best call center software is RingCentral, providing omnichannel functionality, helpful project management tools, and a range of advanced features like interactive voice response (IVR). RingCentral ...

If you’re after versatile and reliable call center software, our research suggests RingCentral Contact Center is the best option out there. It offers a range of advanced features, including ...

Advanced Call Center Technologies (ACT) will invest $1.5 million to develop a new customer care center in Shreveport that will create 600 direct new jobs. Louisiana Economic Development (LED) ...

The new jobs will be created at locations in Bristol and Kingsport, the projects will join existing Advanced Call Center Technologies (ACT) facilities in Johnson City, TN. In Tennessee, Advanced Call ...

PHILADELPHIA, PENNSYLVANIA / ACCESS Newswire / February 11, 2025 / Advanced Call Center Technologies (ACT), a 100% employee-owned global leader in customer experience and business process outsourcing, ...

While basic ACD (Automatic Call Distributor) features are already included with Zultys' MX250 line of IP-PBXes, the new software license option adds higher-end features such as call queuing with ...

BRISTOL, Tenn. (WJHL) — Advanced Call Center Technologies (ACT) will add 650 total jobs to its Tri-Cities workforce and fill an empty call center as the company opens new “inbound contact centers” in ...

Advanced Call Center Technologies is developing a $1.5 million customer care center in Shreveport, state officials said Thursday. The Philadelphia, Pennsylvania-based company is moving into the East ...

About Advanced Call Center Technologies Founded in 1997 and headquartered in Philadelphia, Advanced Call Center Technologies (ACT) is an employee-owned company focused on building a great team member ...

Advanced Call Center Technologies said it will open a call center in Shreveport this spring that will create 600 new jobs. Louisiana Economic Development said the $1.5 million customer care center ...

SHREVEPORT, La. (KSLA) - More jobs are making their way to Shreveport! The North Louisiana Economic Partnership says Advanced Call Center Technologies is spending $1.5 million on a new call center.