“This is kind of like going to a Thai restaurant and throwing a tantrum because you're allergic to peanuts.” Airbnb was once a viable alternative for expensive hotels, but in recent years, the rental ...

An Airbnb host was taken aback after a guest who booked a weeklong stay asked for a refund, saying the property simply did ...

Airbnb guests will welcome these policy changes, for sure. Many hosts, on the other hand, undoubtably will think that Airbnb's policies are once again leaning too heavily against their interests.

They often charge guests for a cleaning fee anyway. An Airbnb host is calling on guests to take on more responsibilities when it comes to cleaning and let's just say it didn't go over well. She is of ...

This guest lives rent-free in their heads. An Airbnb property manager is seeing red after one of their properties was fiercely trashed by a renter. He even had the gall to leave the owners a $1,000 ...

Checking into a rental and discovering there is no working heat or hot water sounds like a clear-cut case for a refund.

“When the guests make the host feel hosted,” Airbnb commented on the guests’ viral TikTok of the birthday celebration Bailey Richards is a Writer-Reporter at PEOPLE. She has been working at PEOPLE ...