In the past, it would often take an hour for a travel agent and airline representative to reserve a seat on an airplane due to paperwork and manual labor. Thankfully, those days are long gone. Airline ...

According to an official statement, Air India Express has already fully adopted the revised fare structure across its booking ...

Amid the IndiGo crisis, Indian airlines Air India and Air India Express will roll out prescribed fares across reservation ...

Bookings systems at American Airlines were down for a considerable portion of Monday. First reports of a systems outage began emerging late in the morning (east coast time), and systems appeared to ...

March 19, 2009 " Oracle, the world's largest business software company, and SITA, the aviation IT specialist, today announced details of a unique 15-year agreement to develop the most open and agile ...

Alaska Air hired the consulting firm Accenture to look for ways to strengthen its system after IT outages grounded its fleet ...

The airlines said they have been intervening proactively since December 4, beginning with the capping of economy-class fares ...

As the process involves third-party system dependencies, a phased rollout is required to ensure accuracy and stability without disrupting guest bookings," said Air India.

Despite recent federal changes meant to better include gender-diverse travelers, most U.S. airlines still require passengers to select “male” or “female” when booking a ticket. By Brian Ng In late May ...

American is now the second U.S. carrier to add the gender option. American Airlines is now the second U.S. carrier to offer non-binary gender options to passengers during the booking process. The ...

IndiGo has faced operational disruptions for the seventh consecutive day, with cancellations and delays reported across major ...

IndiGo, which controls nearly two-thirds of the domestic market, blamed the disruption on weather, tech systems and rules ...