Bullish option flow detected in American Airlines (AAL) with 37,660 calls trading, 2x expected, and implied vol increasing over 1 point to 40.73%. 12/13 weekly 18 calls and 12/13 weekly 18.5 calls are ...
4 Steps to Improve Call Flow from Greeting to Resolution Your email has been sent A well-designed call flow is great for customers and agents. See if your call flows are as efficient as possible and ...