For one, chatting with an Amazon customer service rep through its site guarantees you are reaching an employee. Secondly, make sure you call Amazon's actual customer support number, 1 (888) 280-4331.

Kurt "CyberGuy" Knutsson shows you some of the best ways to get in contact with Amazon customer service from their social media page to providing their phone number.

We've got Amazon's customer service phone number, live chat details and a guide on how to contact a seller for you. Here's how to resolve issues.

There are a number of ways to get ahold of Amazon customer service on Black Friday.

You might think you're talking to a customer service rep for a car insurance company, a bank, or a utility. But are you really? Or is it a scam?

Local woman warns shoppers about new customer service representative scam PITTSBURGH (KDKA) — A local woman is issuing a warning about a new potential scam involving Amazon.

According to Tolland Police Department, “Amazon Customer Service” scams have been targeting residents lately.

For any product inquiries or order issues, contact Amazon's customer service team through the website or by calling 1-888-280-4331.