On Christmas eve, social media users reported outages across multiple websites: ...

With its new technology for brick-and-mortar stores, Amazon is working to solve one of the biggest problems facing retailers ...

One of the biggest problems that retailers face today is theft. Shoplifting has been an illegal practice, perhaps for centuries now, and it is mind-boggling that it is still as widely prevalent as it ...

(TNS) — Amazon’s opening of a huge distribution center near Syracuse, N.Y., comes as the company is facing two looming challenges that could impact its operations for years to come. The first and most ...

A year ago, Tara Jones, an Amazon warehouse worker in Oklahoma, cradled her newborn, glanced over her pay stub on her phone and noticed that she had been underpaid by a significant chunk: $90 out of ...

Amazon.com’s widely used cloud-computing technology suffered significant technical problems in its Eastern U.S. operations, taking chunks of internet-connected services from its customers offline ...

Amazon benefitted massively from the pandemic environment when consumers often had no choice but to spend their money on stuff that was available online. In the current environment, Amazon is feeling ...

Fencing via online platforms like Amazon is a growing societal problem that will eventually become an issue for Amazon itself. Shrinkage, or retail theft, is a massive problem that is impacting the ...

The low-margin retail business, long criticized for thin returns, is masking high-growth segments like AWS and advertising. Amazon Web Services continues to post robust expansion, benefiting from ...

First released more than 15 years ago, Amazon Kindle e-readers have improved with every generation, adding improved displays, features like wireless charging, the ability to take notes, and so much ...

QUESTION: I purchased a tankless hot water heater from Amazon a month ago. They sent the wrong hot water heater — propane instead of natural gas. Amazon approved my return, and I sent it back the next ...