Amazon's distribution network is huge and complex, and often, restocking returned items just isn't worth it for the company.

Amazon returns filter back into the storefront's sales pipeline through a couple different avenues, depending on the item's condition and value.

It’s not unprecedented for Amazon to be accused of using software to manage worker productivity, and the impacts on workplace ...

Ever wonder what happens to all the purchases returned to Amazon or Costco? A lot of it ends up at liquidation stores, sometimes called bins stores or outlet stores, where it’s sold at a discount.

Amazon is issuing refunds to some customers for returns sent back to the e-commerce giant, and some were returned years ago. The refunds are being offered after a "recent internal review" by Amazon ...

Christmas gift returns are a sign of the holiday season with retailers expecting up to a post-holiday 35% increase in returns ...

Whether you ordered the wrong item, received a damaged package or just had second thoughts, understanding Amazon’s return policy can save you time and a potential headache. Amazon is known for fast ...

GREENSBORO, N.C. — Like many of you, I buy things on Amazon all the time. And I have returns here and there. Amazon makes it easy to return your items, you can drop them off at stores like Kohl's, ...

Free returns” aren’t always free anymore: lots of retailers now deduct mail-in return fees, so your best move is in-store ...