Two of the biggest trends in automation over the past few years have been the trend away from closed, proprietary systems and toward open systems, and increased reliance on automation to achieve ...

Automating manual processes improves efficiency and eliminates human error. Learn about workflow automation and how to create ...

The idea of industrial sustainability is hardly a new issue. For at least two decades, the push for industrial sustainability initiatives has focused on the bottom-line benefits sustainability can ...

The digital world moves at warp-speed. Between bots, artificial intelligence, cryptocurrency, and more–human connection can easily get lost. However, authenticity and human interaction are still vital ...

HR work is full of tasks that lend themselves to automation. However, this leads to the temptation to remove the human element from human resources entirely. Keeping a human in the HR loop is ...

Automation is the next big thing in marketing. In 2019, 75% of the marketers surveyed by Social Media Today were using automation tools. In today’s tech-dominated environment, this makes a lot of ...

A LinkedIn connection reached out to me while he was working on his thesis to ask a few questions about marketing automation and data protection. While these two topics may seem distant, my ...

Opinions expressed by Entrepreneur contributors are their own. Lots of companies, large and small, are now using marketing-automation tools to keep track of their client relationships and nurture ...

A frustrated customer on hold, an agent juggling dozens of cases, a conversation that could go wrong in seconds. AI is stepping in to turn those tense moments into seamless, personalized interactions ...