All businesses have a range of processes with varying degrees of complexity that typically require multiple steps and activities managed by different departments and groups. Although these processes ...

Business process mapping is the visual display of the steps within a business process showing how it's done from start to finish. This sort of mapping provides a concise picture of the steps needed to ...

I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...