The FINANCIAL — HP announced HP Service Anywhere, a Software-as-a-Service (SaaS) IT service management solution that delivers a simple-to-use, modern experience that enables IT professionals to ...

Aging help desk systems hinder remote support and IT fixes. Cloud-based help desks cut costs, ease complexity, boost IT. 28% of businesses are automating IT and help desk services. Along with aging ...

For IT environments where a cloud-based service desk makes the most sense, LANDesk Service Desk as a Service provides one of the most feature-rich IT service management cloud solutions available. For ...

Deskpro Private Eliminates Impossible Choice Between AI Capabilities and Data Security for Organizations Including Financial Services, Healthcare, Aerospace and Defense, and Government AUSTIN, Texas, ...

BMC Thursday positioned itself to lead the market in cloud-based service desk technology when the company announced it had partnered with Salesforce.com to deliver its IT management software the Force ...

According to Cameron McNaught, senior vice president of cloud for Fujitsu's global business group, the arrangement will deliver service desk, application monitoring and infrastructure monitoring as a ...

Freshdesk Inc. is the leading provider of cloud-based customer engagement software.Freshdesk’s suite of products include the flagship product, Freshdesk, which allows organizations to support ...

ORLANDO — Many IT organizations have neglected their help or service desks for years. But that’s not the case at Land O’Lakes Inc., a company whose products include butter. When Barry Libenson, the ...

As Navy personnel work both at sea and ashore to defend the nation, they require advanced capabilities and technologies to get the information and services they need, whenever and wherever they need ...

PALO ALTO, CA--(Marketwire - Oct 22, 2012) - HP (NYSE: HPQ) today announced HP Service Anywhere, a Software-as-a-Service (SaaS) IT service management (ITSM) solution that delivers a simple-to-use, ...

A new software as a service solution from HP, Service Anywhere, aims to help organizations more quickly resolve IT incidents, while ensuring availability of critical IT systems. HP Service Anywhere ...