One of my favorite sayings is “No one likes change except a wet baby—and even they don’t like the process!” It’s hard enough when we are directing the change, but most often, we have to cope with the ...

Amidst the unprecedented rate of disruption in today’s business environment, it’s more challenging than ever for companies and their employees to manage work. This is especially true for project and ...

When you discover your co-worker led a pivotal meeting you didn’t attend — one to which he invited several key managers but not you — you confront him. He looks affronted, and says, “But didn’t you ...

It is human nature for us to seek consistency and predictability in our personal and professional lives. Changes, particularly unexpected changes, can be stressful and feel threatening. Consequently, ...

When an employee comes to you to tell you that they’ve lost a loved one, it can feel stressful and emotional. But moments like this are crucial for establishing the type of workplace culture that you ...