PHILADELPHIA--(BUSINESS WIRE)--Comcast and Connect Direct, a subsidiary of Communication Service for the Deaf (CSD), today launched customer service support via American Sign Language (ASL) for ...

United Airlines passengers can now get contact-free help at certain airports. On Tuesday, the airline announced that it has launched “Agent on Demand,” a virtual customer service program that’s ...

South Jersey residents can access energy bill support through multiple programs including LIHEAP, which offers grants up to ...

Dennis L. Rubin takes a look at the future of fire department customer service programs. By all indications, fire department-based "customer service" programs are on the rise across the nation. It ...

When organizations take stock of which practices do the most to boost or protect the bottom line, customer loyalty programs should be near the top of the list. Industry logic says that it typically ...

Sunovion Pharmaceuticals Inc. (Sunovion) announced today that the Company’s support services program, Sunovion Answers, has become a J.D. Power 2019 Certified Customer Service Program SM. Sunovion ...

DENVER — Denver Police and Denver 911 have launched a new customer service program that will make it easier for people to get updates when they call 911. After calling or using Text 911 for police ...

Award recognizes Euna's customer support team for delivering fast, reliable, and high-quality service while navigating complex organizational and technology changes ...

FORT SMITH -- The city Utility Department's customer service program received a boost on Tuesday to continue helping residents. City directors unanimously approved hiring seven full-time employees for ...