DALLAS--(BUSINESS WIRE)--Ryan, a leading global tax services and software provider, has been awarded the 2021 International Service Excellence Award for Customer Service Project of the Year - Customer ...

Customer service and customer experience (often referred to as CX) are two important terms that business owners and brands need to understand in order to thrive in today's competitive marketplace.

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Growth is a crucial component of any business, and sustainable growth is impossible without customer service. More customers inevitably means higher support volume. And without the resources to ...