The Silver award for 'Customer Service Success - All Other Industries' was presented to Learning Pool at the gala evening for the Stevie® Awards for Sales and Customer Service 2023 at Caesars Palace ...
It’s a simple question, but there’s often a complex answer, especially for employees at FedEx, who handle an average of 16.5 million packages a day. Today, machine learning is making getting those ...
Forbes contributors publish independent expert analyses and insights. I cover entrepreneurs and startups disrupting industries. As rapid advancements in technology continue transforming how businesses ...
Working in a customer-facing role means you will inevitably engage with people living with dementia, sometimes without realising it. These e-learning courses have been designed to support you in your ...
Stagecoach, parent of Wakefield bus operator Stagecoach Yorkshire, has achieved an historic milestone by being shortlisted as a finalist for the first time ever at the prestigious UK Customer ...