The company’s Zia AI assistant is being rolled out in new areas and now provides email ‘sentiment’ analysis to Zoho Desk. Zoho has added AI and analytics features to its CRM suite, part of a drive by ...

The cloud software company is aiming to meet the changing customer service needs of consumers with its new blended conversations tool. SaaS provider Zoho has launched several new tools for Zoho Desk, ...

Austin, Texas, Dec. 15, 2022 (GLOBE NEWSWIRE) -- Zoho Corporation, a leading global technology company, today launched new tools for Zoho Desk, the anchor application in the company's customer service ...

A new release of Zoho CRM adds AI, analytics and workflow automation to help unify the experience across sales and customer service Whatever size of business they're dealing with, today's customers ...

Zoho Corporation, the Chennai-headquartered global technology company, on Thursday launched new tools for Zoho Desk, the company’s flagship customer service platform, to help customer service teams ...

Zoho Desk's new version offers one-of-a-kind Blended Conversations feature, combining human-driven conversation and machine-intelligence conversational services. New user interface offers greater ...

Brigade Plus, a subsidiary of property developer Brigade Group that is engaged in home interiors, has adopted Zoho CRM for its sales processes to improve its customer service. The partnership marks ...

Built on Zoho CRM, SKYLine reflects the prowess of Indian technological innovation at its best which is, 'Made in India, for ...

AUSTIN, Texas--(BUSINESS WIRE)--Today Zoho unveiled the next generation of Zoho One, the operating system for businesses that is designed to run an entire organization—from sales and marketing, ...