Organizational theorist and author Geoffrey Moore is credited with stating that the world of content management has moved from a "system of record" mindset to a "system of engagement" model. In my ...

I am increasingly troubled by the focus on collaboration tools without a comparable focus on understanding how employees work together successfully — or why they aren’t collaborating at all. Most ...

Aside from learning to share toys in kindergarten, formal education gives very few lessons on how to collaborate. At a time when teamwork is becoming the norm and teams are more often than not made up ...

Collaboration is in the eye of the beholder: everyone says they do it but in practice it means different things to different people. Diverse industries – from logistics to energy to education to the ...