Anyone who has heard those words over the phone was having one of the worst days of their lives. Every day across America, thousands of emergency dispatchers answer calls from people caught up in ...
Durango 911 dispatchers face stress and mental health challenges while serving as first responders. In Durango, Colorado, 911 dispatchers deal with the stress of high-pressure calls, multitasking, and ...
(Amanda Friar/MCTT staff) Terri Knight, left, and Katie O’Bryan, right, work at the Meade County dispatch center on Thursday, March 15, 2012. (Amanda Friar/MCTT staff) With five computer screens, ...
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