Many thanks to Julie Colantoni, first-grade teacher at Memorial School in Medfield, MA, for sharing her story. You can learn more about the exciting happenings in her classroom on her blog. A few ...

In recent years, more and more technology teams have opted to leverage design-thinking principles when building new software and tools. With a heavy emphasis on empathy and creativity, the multistep ...

In her early teaching years, Wanny Hersey learned how hands-on projects—which would eventually become known as “making”— could engage and motivate her English students like nothing she’d seen before.

Lisa Ruiz is the head of regulatory affairs, Latin America, for biopharmaceutical company AbbVie. Her work takes her in and out of board rooms, airport lounges, and health care systems throughout the ...

What is design thinking, and why is design thinking important? It's an iterative process that begins with empathy and culminates in testing and implementation, only to be followed by further cycles of ...

If the pandemic has reinforced one of the bitter truths of life more than ever, it would be the fact that change is a constant (sometimes for the worst) and that we need to stay prepared for what it ...

When it comes to leadership, empathy isn’t the magic bullet for creating a better workplace. Yes, we can strive to relate to our colleagues, but it’s still impossible to fully grasp others’ lived ...

Why you need to put yourself in your customer’s shoes to understand the experiences they have with your organization. How well do you put yourself in your customer’s shoes? Year in and year out, ...

Design Thinking is the name of a formal innovation process used by many leading organizations such as P&G, Mayo Clinic, Bayer, and others. While Design Thinking came out of product development and ...

“In a design paradigm...the solution is not locked away somewhere waiting to be discovered but lies in the creative work of the team. The creative process generates ideas and concepts that have not ...