Front desk employees can be essential to the success of a business. These employees are the first that a customer encounters upon entry into your business, so it is essential that your employees ...

A receptionist establishes the tone of a potential customer's or vendor's interaction with a business. Receptionists typically answer telephone calls, greet incoming visitors and provide verbal and ...

HOLYOKE — Holyoke Community College is running a free, five-week hotel training program starting March 19 for anyone interested in jump-starting a career in the hospitality industry. The hands-on, ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Artificial intelligence (AI) is quietly reshaping one of the most human parts of any ...