Whether it’s a glowing review or a critical one, acknowledging feedback shows that you value your customers’ opinions. A simple “Thank you for your feedback” can go a long way in establishing rapport.

The Federal Trade Commission announced it reached a $2.5 billion settlement with Amazon over allegations the retail company used "deceptive methods" to encourage customers to sign up for its popular ...

Amazon will soon have to refund some Prime members as part of a $2.5 billion settlement with the Federal Trade Commission – $1.5 billion of which will be returned directly to customers. It’s the FTC’s ...

New York Post may be compensated and/or receive an affiliate commission if you click or buy through our links. Featured pricing is subject to change. It’s prime time to get your money back. Amazon ...

The retailer has been sending money back to customers from purchases dating back to 2018. Usually Amazon has a fairly basic refund policy. It works like most retail stores in that you have to get the ...

Amazon has started sending out automatic refunds to millions of customers as part of its $1.5 billion settlement with the Federal Trade Commission. The FTC accused Amazon of using deceptive methods to ...