LG has officially acknowledged the LG G4 bootloop issue is a hardware defect and has apologized to customers and vowed to repair affected units.

LG front-loaders are less repair-prone than Frigidaire and GE but then the LG repair service left something to be desired. Of course, the most important thing to consider is performance.

Encompass also offers complete parts supply chain management, 3PL, depot repair and reverse logistics service.

LG advises people who own handsets affected by the issue to contact the carrier they purchased it from (if that's the case) or a nearby LG service center to make the necessary arrangements for repair.

Reports are circulating that some LG OLED TVs are at risk of overheating. Which TVs are affected, and is there a fire risk? Here's what you need to know.

A Conway family has joined a nationwide class action lawsuit filed against LG for the company's fridges' compressors failing.