Explore the AI Maturity Model for Cybersecurity—a practical framework to measure AI adoption, reduce risk, and improve ...

Artificial intelligence (AI) is more than just a tech trend—it’s a transformative force that has altered the landscape of modern marketing. The integration of AI into marketing has flipped the ...

A monthly overview of things you need to know as an architect or aspiring architect. Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with ...

Governments and organizations are increasingly recognizing the value of public participation to support evidence-based, sustainable and inclusive decision-making. However, the practice and integration ...

The Capability Maturity Model was not widely adopted by U.S. companies outside of government or military projects even 6 years ago. But CMM and now Capability Maturity Model Integration, or CMMi, has ...

From individual customer benefits to a SaaS maturity model Individual customer benefits are crucial to document (The do's and don'ts of the customer use case - the bedrock of B2B content strategy).

IT environments are increasingly hybrid, complex and very dynamic, with changes happening constantly. To address this, ITOps teams regularly adjust their teams, processes and tools, creating a lot of ...

Drawing on two decades of market leadership and input from industry experts, Five9 has developed a framework to help businesses reimagine CX and realize results in a fast-moving technology landscape.

SAN FRANCISCO--(BUSINESS WIRE)--Hearsay Systems, the trusted global leader in digital client engagement for the financial services industry, announced its User Maturity Model, designed to evaluate and ...