Microsoft announced today that two of its big-name communications services – consumer-facing Skype and enterprise-ready Lync – will now interoperate, meaning users can access their Lync contacts via ...

Microsoft has rolled out the first phase of integrating Lync and Skype. Merging the two together makes both services better, but an even better solution would be to eliminate one of them altogether.

Skype and Microsoft Lync are now connected, and it means those who use the Microsoft communications network can now reach out to a wider audience of Skype users. Microsoft bought Skype in 2011, and ...

IRVINE, Calif.--(BUSINESS WIRE)--Zeacom, a global provider of multimedia contact center and business process automation solutions, today reported that its Zeacom Communications Center (ZCC) contact ...

Microsoft today announced it has completed the integration of its enterprise-focused Lync tool into the consumer-based Skype service. As a result, Lync and Skype users around the world can now connect ...

DALY CITY, Calif.--(BUSINESS WIRE)--Genesys (www.genesyslab.com), a leading provider of customer experience and contact center solutions, today announced that it has achieved Microsoft Lync 2013 ...

Microsoft Lync deserves consideration as a platform for enterprise-grade contact centers. Microsoft Lync includes a response group service that queues incoming voice calls and routes them to groups of ...

The long collision course between Microsoft Lync and Skype will end next year in a fiery crash, with Lync perishing in the flames. Like a phoenix, however, Lync will emerge—reborn as Skype for ...

REDMOND, Wash. — Sept. 13, 2010 — Microsoft Corp. today announced the release candidate of Microsoft Lync, the next generation of Microsoft’s unified communications software that enables people to ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Microsoft has bridged its consumer and enterprise ...

Microsoft announced today that they have completed the integration of Skype and their business-centric Lync communication platform. This means that Skype users and Lync users can seamlessly chat with ...

Microsoft this week will launch Lync, the latest version of its unified communications and collaboration platform that, like competitive products, promises to change the way businesses do business by ...