By understanding the benefits and challenges of AI medical scribes, providers can better work toward creating an inclusive, ...

Medical improvisation can help clinicians navigate complex, unpredictable interactions with greater confidence and compassion.

In a recent Author Spotlight, ERM Program Director Sim Segal shared actionable strategies from his book, Communication Skills ...

Crisis communication strategies include being transparent, acting quickly, training spokespeople and using social media to ...

Leaders who communicate transparently and consistently across digital channels build credibility, connection and trust at a ...

Let’s be real: to communicate your needs can feel like navigating a minefield blindfolded. One miscommunication or wrong step, and suddenly you’re in a full-blown emotional explosion. But what if we ...

Read this article to learn about communication frameworks and skills that will help enable quality interaction with patients.

The internet, mobile devices and social media have changed the way people communicate. Face-to-face discussions and conversations over the phone have largely given way to video conference calls and ...

Everyone communicates differently—even in the workplace. According to Princeton University, there are four main communication styles: passive, passive-aggressive, aggressive and assertive. An ...

Silverback Webinar has announced continued development and refinement of its webinar functionality, reflecting broader shifts in how organizations conduct digital meetings, training sessions, and ...