Using process theory, a type of scientific observation, individuals measure how events in a specific process lead to an outcome. According to this theory, when a company wants to reproduce an outcome, ...

Quality of service is a leading criterion of excellence for most retailers and the quality of service is wholly dependent on employee service providers. Disgruntled, detached and slothful employees ...

Motivation is important when learning a new skill, but it’s limited. While the first two factors of motivation (New Years, birthdays) only comes around a few times a year. who we surround ourselves ...