Amazon announced this morning it will begin to leverage generative AI to help customers better understand what customers are saying about a product, without necessarily having to read through dozens ...

Megan Cerullo is a New York-based reporter for CBS MoneyWatch covering small business, workplace, health care, consumer spending and personal finance topics. She regularly appears on CBS News 24/7 to ...

Amazon is using generative artificial intelligence to summarize customer reviews for its customers, the online retail giant announced Monday. The customer review highlight feature will use AI to ...

Shopping on Amazon.com Inc. has long entailed scrolling through pages and pages of often redundant customer feedback. In an effort to make the task less onerous, the company in August began using ...

The Hero Cosmetics Mighty Patch pimple patches have been holding steady at the top of the Amazon's bestsellers list for a ...

The summaries are rolling out now in the US, but not all products have them yet. The summaries are rolling out now in the US, but not all products have them yet. is The Verge’s executive editor. He ...