Today, social media users want serendipitous shopping experiences — where new brands and ideas pop up on their feeds like wizened wizards in an RPG. In this world, your social media profile is your ...

The web-based graphic design app is being built into the Edge web browser and now generates captions and hashtags for social media posts. The web-based graphic design app is being built into the Edge ...

Last week, you wrote, “Social media is dividing us. Together, we can redesign it.” You’re absolutely right. But you’re wrong about who redesigns it, and how. There is one fundamental reason that, as ...

Good-faith disagreements are a normal part of society and building strong relationships. Yet it’s difficult to engage in good-faith disagreements on the internet, and people reach less common ground ...

Lisa Schirch receives funding from the Ford Foundation. I know the founder of Pol.is and Remesh platforms, mentioned in this article, as well as Maria Ressa of Rappler Communities. I will not benefit ...

Forbes contributors publish independent expert analyses and insights. Amanda Lauren writes about interior design and real estate. While design has been of the utmost importance for restaurants, hotels ...

NPR's Ari Shapiro talks to Max Fisher, author of The Chaos Machine, about how social media companies leverage content that elicits anger and outrage to keep users engaged on their platforms. If you ...