FedEx is launching its own 'no-box, no-label' returns service in 2023, the company announced Monday. UPS and Amazon already offer versions of this service for some returns. "This is the bar now," a ...

Deal to expand UPS’s returns footprint, enhance company’s digital solutions for shippers and consumers Happy Returns offers a full stack of returns solutions, powered by software and fully scaled ...

Logistics company UPS noted in its earnings call last week that its returns business has grown 25% since 2020. It also announced that it’s acquiring the software and reverse logistics company Happy ...

Stefanie Schiff knows that returning items she buys online isn’t always easy. “I have to go to UPS, stand in line, it’s a whole hassle,” said Schiff. Stream Los Angeles News for free, 24/7, wherever ...

Forbes contributors publish independent expert analyses and insights. Shelley E. Kohan covers the retail industry and is based in New York. Happy Returns' acquisition by UPS will make hassle-free ...

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