As a group, small business owners are known as great talkers. Usually, they have a lot to talk about – namely, the products or services that represent their life's passion as well as their business.

Many methods of communication take place in both large and small business settings. Understanding the availability, benefits and drawbacks of the various options can help businesspeople choose the ...

In Part 1 of this three-part series on “How Does Communication Work?” I introduced the distinction between kinesics (body language, including gestures, eye gaze, and facial expressions) and ...

Editor’s Note: This article previously appeared in a different format as part of The Atlantic’s Notes section, retired in 2021. Jim Elliott—a long-time reader contributor to Notes and one of the core ...