To its credit, Virgin Media is pretty clear about that on its compensation page (even if some might claim that's because it's down so often). Under its 'Automatic Compensation scheme' you're apparently eligible for "£9.76 per day for a total loss of service after 2 full working days from registering the loss of service to us".

Virgin Media's internet service has now been "fully restored" — according to a company spokesperson According to Downdetector, the number of reported issues reached a peak of 10,000, with problems kicking off at 9:50 a.

"We apologise for any inconvenience and are working to fix this as a priority," a Virgin spokesperson told the BBC. "We're aware that some customers are experiencing intermittent issues with their services,

Thousands of Virgin Media customers are currently without internet access after a service outage hit this morning, with the company saying it is "working to fix this as a priority"

Virgin Media customers are currently experiencing a loss of internet service. More than 1,000 users have reported the problem on Downdetector, which tracks online service statuses and real-time outages.