SugarCRM's new CEO David Roberts on why he joined the company as CEO, why he describes himself as a mechanical strategist, and how the company will help their customers benefit the most from AI ...

Sprout Social has rebranded Tagger Media as Sprout Social Influencer Marketing to help companies discover, activate, and scale influencer partnerships.

SAP today introduced SAP Business Data Cloud to unify all SAP and third-party data throughout organizations.

Outreach has added to its Sales Execution platform to increase efficiencies across the sales cycle. The platform updates include the following: Expanded Mobile Sales Execution, to help sellers execute ...

Pega AgentX is an agentic orchestration capability that transforms workflows built in Pega GenAI Blueprint into conversational agents that guide customers through processes.

Consumer intelligence company NielsenIQ has launched Strategic Analytics & Insights, integrating its Advanced Analytics Consulting, Consumer & Marketing Insights, BASES, and extensive datasets into a ...

By 2027, 40 percent of all customer service issues will be fully resolved by unofficial third-party tools powered by generative artificial intelligence, according to Gartner.

ServiceNow CMO Colin Fleming shares why the company is rebranding themselves as a CRM company in the midst of the rapid and significant impact agentic AI is having on the industry. And also shares a ...

The Nooks and LeadIQ integration helps sales teams connect with prospects through automated mobile data verification and enrichment.

The new Firefly Video Model, an artificial intelligence video generation model, powers Generate Video (beta) in the Firefly application, as well as Generative Extend (beta) in Adobe Premiere Pro, and ...

Eloquens AI leverages IgniteTech's AI-enabled data structures to ensure accuracy while maintaining brand voice and context. The platform supports the major email platforms including Microsoft 365, ...

Upland Software, a provider of cloud software for digital transformation, has added Audiences to its Adestra platform bringing train of thought analytics to email marketers and email data analysts for ...