Because most businesses will likely adopt hybrid working models even after the pandemic, the customer relationship management (CRM) space is likely to witness increasing demand. The competitive ...

As the ticker has indicated, Salesforce (CRM) has become synonymous to the CRM market. Most investors buy Salesforce stocks to gain exposure into the CRM market. Salesforce went public in 2004 at ...

Enterprise solution software stocks took a hit last week following soft full-year guidance from the customer relationship management (CRM) king, Salesforce CRM. This brought down one of my favorite ...

The sweet spot in the software market is cloud applications. Zendesk (NYSE:ZEN) is in this sweet spot. and the company and the owners of ZEN stock have benefited from its positioning. Founded in ...

Already a tough competitor in a tight market -- customer service and help desk software -- now Zendesk wants to take on larger rivals in providing sales support. To be clear, Zendesk isn't anywhere ...

advancing a business rather than duplicating effort. For example, a sales team member based in your office can store documents related to a key account in your company's integrated CRM and ERP ...