Featuring Carmit DiAndrea, Director, AI Data Management at NICE; Elizabeth Tobey, Head of Marketing, Digital & AI at NICE and Beth Tracton-Bishop, Ph.D., Director of Research, Harvard Business Review ...
The customer service experience is a make-or-break opportunity for any brand. It can either solidify customer relationships—or irreparably damage them. Executives realize the critical importance of ...
Consistently providing a high level of customer service and support is proven to establish trust and build long-term business relationships. In fact, DDC FPO's 2024 Customer Service Trends report ...
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