FORT KNOX, Ky. – A team of Soldiers and civilians from the 1st Theater Sustainment Command completed the Army Knowledge Management Representative Course taught by members of the Combined Arms Center ...

This year may see knowledge management more directly intersect with law firms’ growing adoption of artificial intelligence, ...

Building, collecting, transferring, sharing, preserving, maintaining and utilizing knowledge is essential to developing and keeping the necessary technical expertise and competences required for ...

Today's C-suite priorities are multiple and often conflicting. When Deloitte researchers asked more than 1,300 executives to choose what they're focusing on among 10 core business priorities in June ...

As artificial intelligence (AI) continues its meteoric rise, the role of knowledge management (KM) in contact centers is gaining prominence like never before. Knowledge and knowledge management ...

The insurance industry runs on information. Every policy, claim, risk assessment and customer interaction depends on access to timely, accurate and well‑organized knowledge. Yet it’s an industry where ...