At many of my talks on creating a positive culture, I ask the group this question: “When you receive a text from your supervisor to call or see them, what is your first thought? Is it, Here comes more ...

As Rich has shown me, a good conversation can make you feel alive. It can stave off loneliness and brighten your mood in ways ...

Some people just exude class when they speak. If you're wondering the secret, it's not about fancy vocabulary or a posh accent. It's about the thoughtful phrases they weave into conversations that ...

Office life brings together a mix of personalities and habits. Some behaviors can really test your patience and stretch out ...

Emotional intelligence isn’t just about being “nice” or “calm”—it’s the superpower that lets you read the room, navigate tough conversations, and leave people feeling seen. But most of the advice out ...