How much do you like your mobile phone and your phone service? Probably more than you have in the past. According to the newest American Customer Satisfaction Index (ACSI) Wireless Phone Service and ...

Samsung has revealed that it’ll offer QR- and NFC-enabled customer support at its repair centers. This feature will allow you to register your device at repair centers without filling out a ...

Samsung is one of the leading smartphone manufacturers in the world, producing millions of units per year. Android Authority reports that the South Korean giant has regained lost ground on the ...

Samsung introduced a self-repair program in 2022 and expanded its scope earlier this year, offering access to repair kits and genuine replacement parts for DIY repairs. However, due to a lack of ...

Best Buy's Geek Squad is ending its Samsung Authorized Service Provider (ASP) program, which allows retailers to repair Samsung phones with real parts, equipment, and training. This decision follows ...