An innovative new tool draws on emojis to improve consumer sentiment analysis

In today's hyperconnected world, social media has become a critical channel for businesses to understand consumers. While ...
The National Law Review

Overcoming Sentiment Analysis Challenges with Machine Learning

Sentiment analysis produces estimates of the attitude or tone present in a natural language excerpt. Often these estimates will fall along a single dimension, a continuum from purely negative to ...
Geeky Gadgets

How Sentiment Analysis Enhances Customer Satisfaction and Brand Loyalty

Most of us don’t enjoy scrolling through countless online reviews, trying to decipher whether customers are genuinely satisfied or just being sarcastic. It can feel like trying to read between the ...
EurekAlert!

Researchers create multimodal sentiment analysis method that improves detection of human emotions while reducing computational cost

Multimodal sentiment analysis (MSA) is an emerging technology that seeks to digitally automate extraction and prediction of human sentiments from text, audio, and video. With advances in deep learning ...
Geeky Gadgets

Excel Copilot Sentiment Analysis : The Ultimate Hack for Smarter Business Decisions

Have you ever wondered how businesses sift through mountains of customer feedback to uncover what truly matters? Imagine receiving hundreds, if not thousands, of product reviews, emails, or survey ...
CMS Wire

Using Sentiment Analysis and Voice of Customer Data for Insight-Driven CX

Sentiment analysis — a sophisticated tool that interprets the emotional tone behind words, giving brands a lens into how their services or products resonate. Customer feedback is a treasure trove of ...
Business Wire

AlphaVu Granted Patent for Systems and Methods of Sentiment and Misinformation Analysis

WASHINGTON--(BUSINESS WIRE)--The United States Patent and Trademark Office has granted patent number 11,966,702 to AlphaVu for the company’s invention of technology and methods used to analyze ...
TechRepublic

Can ChatGPT Do Reliable Call Center Sentiment Analysis?

Can ChatGPT Do Reliable Call Center Sentiment Analysis? Your email has been sent AI tools can make call center sentiment analysis faster and more affordable. Discover how to use large language models ...