Arlington County's 911 call center uses AI to handle non-emergency calls, reducing dispatcher workload by 16,000 calls in the first quarter compared to last year.

Several firefighters extinguished a house fire in Dayton early Friday morning. Dayton firefighters responded just before 1:40 ...

A 911 dispatch center in Virginia turns to artificial intelligence to direct callers to non-emergency resources, allowing ...

The trajectory of the bullet that killed Nikha Marcella DeGuzman and the microscopic gunshot residue allegedly left behind on ...

A chilling 911 call from a Collier County mother reveals the desperate moments after her daughter was shot. The daughter, ...

A 17-year-old Georgia girl has been charged with killing her mother and step father, months after she called 911 and claimed ...

The agreement also requires MEDIC to pay the city of Charlotte a monthly first responder subsidy of $41,586.25, or $499,035 ...

In 2023, the Kansas City, Missouri, Police Department had nearly 20 open call taker positions. In 2025, the department said ...

“The way that I’ve fallen in love with the job, honestly, to me, the overtime, I’m just like, ok, I’ll do it because people ...

Phoenix police say David De Nitto fatally shot his girlfriend, Maryalice “Molly” Cash, and her mother, Cynthia Domini, before ...

The standard 911 voice system was experiencing difficulties in Lake County and other parts of central Florida up until around ...