So this is where retail is heading. You can be Amazon, you can be a big box like Walmart chasing Amazon, you can sell your ...

A reasonably convincing set of faked Amazon Prime Video renewal notices is circulating widely and tricking users. Here's what ...

The U.S. Consumer Product Safety Commission (CPSC) recalled several items sold on Amazon due to safety hazards ranging from ...

Re-check carts, Google exact model names across retailers (including smaller ones), and sort by biggest percent-off to mine ...

If it left USPS behind, Amazon’s own in-house delivery network would rival that of the Postal Service. According to Pitney ...

As shoppers look for deals this holiday season, Amazon has issued a warning to all of its more than 300 million customers, urging shoppers to be vigilant about possible scammers and cybercriminals.

Five package thefts were reported in Pierce County over Thanksgiving weekend alone. Now, local law enforcement is teaming up ...

Along with featuring AI-using customers like Centrica and Priceline, Amazon Connect doubled down on its “Connect is AI” ...

December is their Super Bowl, and one of the biggest scams this time of year involves fake shipping and delivery alerts.

With this new collaboration, Zendesk continues its ongoing repositioning as a one-stop customer experience shop.

Planning to shop online this holiday season? Virginia Tech expert Murat Kantarcioglu has advice on safe shopping and avoiding ...

Amazon's Alexa horrified some parents when it answered kids' questions about "Elf on the Shelf." So I asked the company what ...