At many of my talks on creating a positive culture, I ask the group this question: “When you receive a text from your supervisor to call or see them, what is your first thought? Is it, Here comes more ...

Some people just exude class when they speak. If you're wondering the secret, it's not about fancy vocabulary or a posh accent. It's about the thoughtful phrases they weave into conversations that ...

There's nothing like a long yap session with a good friend to turn around a bad day. It's been shown that a single positive interaction with a friend a day can boost our mental well-being. On the ...

Practice these nine tricks, and you’ll find not only that conversation becomes easier—but that people genuinely enjoy talking ...

Christian van Nieuwerburgh does not work for, consult, own shares in or receive funding from any company or organization that would benefit from this article, and has disclosed no relevant ...

The stakes are super high when it comes to effective (or ineffective) communication. As a psychologist, I hear many stories about "misses". Clients frequently share with me the pain of ...