All 911 calls are reaching dispatchers in Allegheny County after Pennsylvania faced​ a statewide "intermittent" 911 outage on Friday.

Troubleshooting is underway to resolve ongoing, statewide issues with NextGen software that has led to some 911 calls not getting through to dispatchers. Randy Padfield, director of the state

Newly released 911 calls detail the moment an officer with the Charlotte-Mecklenburg Police Department was shot in the leg.

Arlington County's 911 call center uses AI to handle non-emergency calls, reducing dispatcher workload by 16,000 calls in the first quarter compared to last year.

A woman visiting from Wisconsin says she saw jet skiers in distress and called 911: "From the minute I got on the phone, it was this standoffish conversation."

Following a 911 call from a juvenile, troopers with Kentucky State Police "rescued victims of a domestic violence situation in Laurel County," the agency reports.

Several firefighters extinguished a house fire in Dayton early Friday morning. Dayton firefighters responded just before 1:40 a.m. to the 2900 block of Millicent Avenue on reports of a structure fire. A 911 call obtained by News Center 7 described to dispatchers the moment the house caught fire.

The director of the state's emergency management agency says most 911 calls are now going through, but they are still working to determine what first caused the problem Friday afternoon.