DreamWrights Center for Community Arts in York, PA launched a call for submissions for its New Fable Festival, seeking ...

Quiq reports that voice AI in healthcare enhances efficiency and access, reducing costs and no-shows while improving patient satisfaction through accurate scheduling and compliance.

I remember the night Andy Jones (two-time Academy Award-winning animation director of Avatar and The Jungle Book) brought Jon ...

The shift toward centralized pharmacy fulfillment is accelerating — and for health systems willing to invest, the returns are substantial. At a featured session during Becker’s Spring Chief Pharmacy ...

GURGAON, India — For three years, Kartikeya Kumar hesitated before picking up the phone, anticipating another difficult conversation with another frustrated customer. The call center agent, now 29, ...

Ladies and gentlemen, thank you for joining us, and welcome to the LendingClub Q1 2026 Earnings Conference Call. [Operator Instructions] I will now hand the conference over to Artem Nalivayko, Head of ...

Over the last several years, federal concern about genetic testing has been steadily growing. Regulators have watched Medicare Part B spending on molecular and genetic tests spike while a relatively ...

The Federal Communications Commission advanced a plan to bring outsourced call center jobs back to the U.S., voting Thursday to open the proposal to public comments and paving the way to adoption ...

EXCLUSIVE: Ghosts may have wrapped in the UK but the hit comedy continues to spook viewers around the world. The show has taken the top scripted format prize in K7‘s annual “Tracking the Scripted ...

See more of our trusted coverage when you search. Prefer Newsweek on Google to see more of our trusted coverage when you search. Please hold: Washington is coming for customer service. This week, FCC ...

Washington - The Federal Communications Commission said on Wednesday it is considering limits on U.S. telecom firms' use of foreign call centers and requiring foreign-based customer service workers to ...