When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue ...

Ravenna co-founders Kevin Coleman (left) and Taylor Halliday. (Ravenna Photo) Seattle startup Ravenna has raised $15 million ...

Exceptions may be allowed for IT systems to leverage email as a communications subcomponent (e.g., help desk ticketing systems) and other justifiable cases (e.g., applications that are jointly managed ...

It will soon be a little easier for people leaving prison to reintegrate in society, thanks to a bill authored by state Sen. Michael “Doc” Rhett, D-Marietta.

Please view our affiliate disclosure. Customer support software is evolving quickly thanks to AI. The tools on this list combine traditional help desk capabilities (like ticketing, knowledge bases, ...

UVdesk Opensource Community Helpdesk Project built for all to make a Full Ticketing Support System along with many more other features.

GEORGETOWN, Guyana (CMC) – The government of Guyana is set to launch a cutting-edge automated speed ticketing system on Monday, April 7, in a major step toward enhancing road safety and reducing ...

Earlier this week, the Peterson Health Technology Institute (PHTI) issued a report that assesses health systems’ experience with AI ambient scribes so far and zeroing in on the technology’s ...

But a Citi credit or debit card could help you score some seats. From 12 p.m. March 31 to 11 a.m. April 2, 2025, eligible Citi cardholders can access the Citi presale event for Lady Gaga’s "The ...

MSS Group, a Rugby-headquartered provider of gas-generation systems for the laser cutting ... high-performance gas-generation solutions that help customers cut costs and improve efficiency.

Gilbertsville-based Gateway Ticketing systems has launched Galaxy 8, a new ticketing and admission control system that it described as “transformative. With new capabilities, Galaxy 8 was designed to ...