When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue ...

Seattle startup Ravenna has raised $15 million from top-tier venture capital firms and notable angel investors to streamline ...

Exceptions may be allowed for IT systems to leverage email as a communications subcomponent (e.g., help desk ticketing systems) and other justifiable cases (e.g., applications that are jointly managed ...

It will soon be a little easier for people leaving prison to reintegrate in society, thanks to a bill authored by state Sen. Michael “Doc” Rhett, D-Marietta.

Please view our affiliate disclosure. Customer support software is evolving quickly thanks to AI. The tools on this list combine traditional help desk capabilities (like ticketing, knowledge bases, ...

UVdesk Opensource Community Helpdesk Project built for all to make a Full Ticketing Support System along with many more other features.

The most popular open-source and self-hosted ticket management bot for Discord - a free alternative to the premium and white-label plans of other popular ticketing bots.

GEORGETOWN, Guyana (CMC) – The government of Guyana is set to launch a cutting-edge automated speed ticketing system on Monday, April 7, in a major step toward enhancing road safety and reducing ...