ST. LOUIS — Lufthansa Airlines will expand its nonstop flights from St. Louis Lambert International Airport to Frankfurt, Germany, next summer.

Your flight is cancelled, so you give the company’s customer service line a call to schedule a new flight so you and your ...

Dan Smoker called United Airlines' official customer service number, but claims an agent eventually transferred him to a ...

Lufthansa operates the world's largest fleet of passenger 747s and is expected to continue to operate them for the rest of ...

Alex Rivlin was tackling a last-minute task for his European vacation. That’s how he got snagged in an artificial intelligence-enabled scam. Rivlin, who runs a real estate company in Las Vegas, needed ...

One of Australia’s biggest super funds is being sued for “serious member service issues”, including failing to refund dead people’s insurance premiums, the consumer watchdog alleges.

This integration helps brands streamline social customer care, unify social and CRM data for a 360-degree view of their customers, and deliver consistent, high-quality experiences across all channels.

Kolkata: An ASI lost Rs 53,000 to cyber fraudsters after trying to lodge a complaint on a customer care call about a payment discrepancy of his electr.

Multiple states including California sue Trump, saying he is intimidating hospitals over gender-affirming care for youth ...

ENTREPRENEUR Ngoni Crispen Chisikarambwe believes customer care is important in driving business growth and success. Chisikarambwe has a passion for business and writing.

A sharp rise in the number of registered children’s homes in England in the past year has sparked concerns about the quality of care placements. After Ofsted reported a 15% rise in the number of ...

Simple technology that harnesses ultraviolet light to 'zap' airborne viruses has been shown to significantly lower the number of respiratory infections in aged care facilities, paving the way for ...