Pega's Chief Technology Officer Don Schuerman discusses how their newest tool, Pega Agent Experience, enables any workflow to be transformed into an agent-driven experiences while reducing the ...

Through my work with large-scale sales organizations, I've identified several critical shifts that characterize the most successful modern customer engagement strategies. And, more importantly, I've ...

While email has been a marketing mainstay for decades, it continues to evolve based on consumer behavior. Research firm Capterra has identified three trends that are driving that evolution and offers ...

Uptiq has launched the Developer Edition of the AI Workbench, a platform to help developers create artificial intelligence aents and agentic applications for the financial services industry. This new ...

Sprinklr, providers of a unified customer experience management (Unified-CXM) platform, has integrated with Bluesky for insights and content publishing.

The Truth About Enterprise AI and Language in 2025A practical guide into multilingual business strategies and AI adoptionAI dominates the headlines week after week, with much of the focus on its ...