Ipsos, a market research company, has made its Forces of CX solution available on the Qualtrics XM Marketplace. This self-guided product enables Qualtrics customers to benchmark performance and gain ...

Constructor's AI Shopping Agent helps e-commerce companies improve online search experiences, supporting full-sentence, natural language queries.

Claude can now generate tailored answers, summaries, and visualizations based on each team's unique context in HubSpot.

Generic platforms fail because every industry has unique needs. Banks need compliance, retailers need scaling, universities need student workflows. Finally, there's a solution built to adapt-not force ...

While Industry Leaders Transform CX... Is your Team Still Struggling? The stakes couldn't be higher in today's experience-driven marketplace:79% of consumers will ABANDON your brand for better CX ...

When AI becomes the customer, what happens to your CX strategy?For decades, brands relied on four channels: websites, apps, call centers, and physical locations.But a fifth channel is emerging-one ...

In today's hyper-competitive retail and service landscape, customers have endless options, especially online. This makes customer experience (CX) more than just a buzzword; it's a critical competitive ...

Your Customers Live on Mobile.Your Service Doesn't.New research reveals the shocking disconnect between how retail leaders communicate personally vs. how they serve customers.Key Insights:46% of ...

NiCE is an exceptional organization whose global reach, deep expertise, and relentless focus on innovation will accelerate our growth and enhance the value we bring to our customers and partners," ...

If safeguarding the CRM project from risks is your top priority, consider getting advisory support from third-party CRM experts before implementation starts. An experienced CRM consultant will analyze ...

ZoomInfo, providers of a go-to-market (GTM) intelligence platform, is adding API Access to all ZoomInfo Copilot plans, enabling users to access ZoomInfo's AI-ready market intelligence data layer ...

Upland's BA Insights is an enablement and search platform that enables users to connect enterprise applications to AWS technology.