Oct 31, 2025 · Connect, share, learn with other Jira Service Management users. Find answers, ask questions, and read articles on Jira Service Management.

Jan 5, 2022 · With the help of an add-on such as JSMobile, you can bring the Jira Service Management Portal to mobile phones with great ease. Is your service desk branded? …

Apr 28, 2024 · Jira Service Management by Atlassian is a powerful platform for managing service requests, incidents, and customer support. To set up a successful service management …

Nov 7, 2019 · Hi I'm implementing Jira Service Desk, so the customer portal is being displayed for all the Jira and Confluence users. Is there some way to turn off, hide or lock the customer …

May 25, 2020 · And even though Dynamic Forms for Jira is based on the Extension app feature, there are more differences than similarities. Starting with the most obvious one, the Extension …

Sep 20, 2023 · Hi Jarrod, Service Desk Cloud does this a bit differently than Jira Core or Jira Software would. This is because Service Desk has some default restrictions as to what the …

Oct 1, 2024 · Introduction Jira Service Management (JSM) by Atlassian is a robust platform designed to streamline service management for IT and business teams. Originally known as …

Jul 17, 2024 · Jira is intended for project management and task management, Jira Service Management for service management like IT Helpdesk, HR Onboarding/Off-boarding etc. Both …

Dec 1, 2017 · Customer permissions > Service project access needs to be set to " Customers added by agents and admins" to prevent the project to appear for everyone on the landing …

Aug 30, 2017 · From my understanding. if a user has service desk user license, the user will be an agent across JIRA service desk. It's not project based. If you add a user to service desk …